All information will be used lawfully and we will not send marketing material unless our customers sign up to subscribe to our newsletter. If you wish to unsubscribe from emails, click on the “unsubscribe” button at the bottom of any of the emails.
Under no circumstances will personal information be sold, shared or traded with any other party. Information will not be used for any other purpose than our site and will not be disclosed to any other party.
Elephant Stripes uses a variety of physical and electronic security measures to keep personal information secure from misuse, loss or unauthorised access, modifications or disclosure, including firewalls and secure databases.
Elephant Stripes may suggest links from other sites to our customers. We are not responsible for any of the content on these sites and cannot be held liable for any possible damages incurred from that content.
In order to provide you with the best possible service, Elephant Stripes collects some information from you during checkout such as name, email and address.
Elephant Stripes ensures that any personal information that you provide during the registration and checkout process is kept confidential and is solely used for the purpose of processing your order. Elephant Stripes guarantees that the information entered on our site will not be disclosed to any external organisations or third parties.
We use Secure Sockets Layer (SSL) encryption to protect all your personal information.
By using the PayPal payment system, Elephant Stripes employees have no access to our customers’ bank details or credit card numbers at any stage.
If you have forgotten your password, you can request to reset your password. Alternatively, you can email [email protected] for assistance and you will be sent a new temporary password to your email address. Upon receiving your new temporary password, you may change it in your ‘My Account’ tab for added security purposes.
Where Elephant Stripes allows you to email products to another person: you warrant that that the person to whom the email is addressed has consented to the email being sent; and indemnify Elephant Stripes, its servants and agents against all actions, claims and demands (including the cost of defending or setting any actions, claims and demands) arising out of or in respect of sending any email or any contravention of the SPAM Act 2003 (Australia), or Unsolicited Electronic Messages Act 2007 (NZ).
Elephant Stripes complies with the Privacy Act 1993 (NZ) and the Privacy Act 1988 (Australia)
If for any reason you feel that we have breached your privacy, please contact us at [email protected] so that we can resolve the issue.